I came across this funny article today — There is a  Netflix  Customer Representative who portrays himself as a Starfleet Captain to his customers when solving their problems.  “Captain Mike Mears” safely delivers his customers through the wormholes of bad reception.  A particular  conversation he had with a customer recently was especially Trek-worthy; both Mike and his customer stayed in character through the whole conversation!  Best customer rep ever! (Jim Kirk would be proud!)

If I ever need to talk to Netflix, I hope I get this guy! Good to know that the universe is safe from bad reception!  Enjoy:

http://www.dailymail.co.uk/news/article-2459551/Revealed-The-Netflix-Star-Trek-fan-named-internet-best-customer-relations-worker-EVER.html

Customer Rep ‘Captain Mike’ from Netflix (Photo from Netflix)