I came across this funny article today — There is a Netflix Customer Representative who portrays himself as a Starfleet Captain to his customers when solving their problems. “Captain Mike Mears” safely delivers his customers through the wormholes of bad reception. A particular conversation he had with a customer recently was especially Trek-worthy; both Mike and his customer stayed in character through the whole conversation! Best customer rep ever! (Jim Kirk would be proud!)
If I ever need to talk to Netflix, I hope I get this guy! Good to know that the universe is safe from bad reception! Enjoy: